The Program

It’s no secret that we want the best graduates to choose Telstra. So we’ve put together an 18-24 month structured program that’s packed with fun, challenging work, amazing opportunities to learn and network – and the chance to blast off your career in one of the most exciting brands in Australian business.

Flex your potential
Basically, we think getting you out there is the best way to connect with and experience what Telstra has to offer. One of the greatest benefits of the program is how flexible it is. You have a real say in where you want to take your career and how you see it shaping up. Here’s what our program offers you:

Rotations
Probably the most exciting part of the program is getting to experience work across different parts of the business. Rotations are designed to enhance your experience in your business area and get you involved in what’s happening. You’ll be placed where you can get an insight into some of the many different ways our people add value and make a difference to our company.

Shadowing
 There’s only one way to truly understand our customer connected culture – and that’s to see it in action around the company. Enter the shadow program or “The Ride On” as we call it, a 1:1 or group experience where you get to spend time with:

  • Field Technicians
  • Contact Centre teams
  • T-life store teams
  • Our Experience Centre experts to immerse yourself in Telstra technology
  • The team at our Global Operations Centre to understand our network functions

Buddy & mentor program
Finding your way around the amazing Telstra landscape is more fun when you’ve got one of our graduate alumni for company. They’ll help you build your knowledge and learn the ropes. After six months (once we better understand your skills, and interests) you’ll be matched to your very own senior business mentor who’ll share their knowledge and wisdom so you can develop your full potential.

Orientation
On your first day you’ll attend a corporate induction workshop which welcomes you to Telstra and presents the Telstra corporate strategy, core values and what’s important to us. Following that, you go on a business-specific induction and get issued with the latest tools of the trade – a laptop and smart phone for flexible working.

Corporate development workshops
You’ll attend bi-monthly day-long face-to-face development courses to help you make a smooth transition into the professional workforce and build a successful career with us. These workshops build critical soft skills – like leadership, customer culture and conflict management.

Local development
Alongside corporate development, each business stream also has a structured learning pathway. Some courses are mandatory and others you can choose according to your interests. You’ll also have access to our corporate learning catalogue and leadership resources. Some business areas also support you to gain formal qualifications for industry accreditation. 

Induction
We like to give you a warm welcome to the Telstra family and work environment, so you’ll be a guest of honour at our fun orientation evenings which feature kiosks where you can play with our latest technology and welcome drinks with previous graduates. You’ll also have access to our interactive on-boarding portal where you can tap into a four-hour orientation module and find your on-boarding plan.